Effective Date: September 16, 2025

At Paras & Company, we prioritize customer satisfaction and transparency in all our transactions. If you are not entirely satisfied with your purchase or service, we’re here to help. This Refund Policy explains the conditions under which refunds may be issued for payments made via Razorpay.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Incorrect or Unfulfilled Service/Product: If the service or product provided does not match the description or was not delivered.
  • Technical Error/Duplicate Payment: If a transaction was processed more than once due to a system or technical error.
  • Service Not Rendered: If a service you paid for was not provided within the agreed-upon timeframe.

To be eligible for a refund, you must notify us within 7 days of the transaction with complete details and proof of the issue.

2. Non-Refundable Items or Services

The following are not eligible for a refund:

  • Services that have already been completed or delivered as agreed.
  • Customized or personalized services/products.
  • Consulting or advisory fees after the session has commenced or been completed.
  • Any payment made after explicitly agreeing to a no-refund clause in writing.

3. How to Request a Refund

To request a refund, please contact our support team with the following details:

  • Your full name
  • Order ID or Payment Reference Number
  • Date of transaction
  • Reason for refund request

Contact Information:
Email: support@parasandcompany.com
Phone: +91-9079008589
Working Hours: Monday to Friday, 10:00 AM – 6:00 PM (IST)

4. Refund Process

Once we receive your refund request:

  • We will acknowledge your request within 48 hours.
  • We will verify the details and confirm whether you are eligible.
  • If approved, your refund will be processed to the original payment method via Razorpay.

Refunds are typically processed within 7–10 business days, depending on your bank or payment provider.

5. Contact Us

For any questions related to this Refund Policy, feel free to contact us:

Paras & Company
[Insert Business Address Here]
Email: support@parasandcompany.com
Phone: +91-9079008589