Effective Date: September 16, 2025
At Paras & Company, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines how we handle the processing, shipment, and delivery of physical products purchased through our platform.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving full payment.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or phone.
2. Shipping Methods & Delivery Time
We partner with trusted courier services to ensure safe and reliable delivery.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days |
| Express Shipping | 2–4 business days |
| Local Delivery (if applicable) | 1–2 business days |
Note: Delivery times may vary based on your location, weather conditions, or courier service availability.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the weight, size, and destination of your order.
- Any applicable shipping fees will be clearly displayed before final payment.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with the tracking number and courier details.
- You can use this tracking number to monitor the status of your shipment directly on the courier’s website.
5. Delivery Locations
We currently ship within India. For international orders, please contact us before placing an order to check feasibility and estimated charges.
6. Delayed or Lost Shipments
If your order is delayed or lost in transit:
- Contact us at support@parasandcompany.com with your Order ID and Tracking Number.
- We will coordinate with the courier to resolve the issue and, if needed, issue a replacement or refund as per our refund policy.
7. Damaged or Missing Items
If you receive a damaged package or find items missing:
- Report the issue to us within 48 hours of delivery.
- Send us clear photos of the damaged packaging or missing items.
- We will investigate and take appropriate action—replacement, refund, or reshipment.
8. Contact Information
If you have any questions regarding shipping or order delivery, please contact us:
Paras & Company
📧 support@parasandcompany.com
📞 +91-9079008589
